Support Services

CirquIT Ltd provides a full range of IT support services across the UK. Our IT support model can be used to suit your specific hardware and network requirements.

Our first rate support guarantees quality of service delivery, improving uptime and availability, operational efficiency whilst reducing costs. CirquIT Ltd provides an IT support services for all the major technology, network and vendor platforms, ensuring fast resolution time through our on–site and field–based technical teams.

Maintenance Services

Maintenance support from CirquIT Ltd is delivered through a single-point-of-contact utilising the comprehensive range of skills and resources within a dedicated 24/7 technical assistance centre. From the assistance Centre all incidents are managed and dealt with in the most efficient and time effective manner.

Our multi-vendor approach is delivered through a wide network of experienced field engineers and allows our customers a more responsive and efficient network & server support solution.

IT Support Installation

As businesses continue to embrace new technologies they require a support resource that is able to provide them with time critical installation services. CirquIT Ltd have access to a dedicated installation team of highly qualified engineers, so whatever the requirement you can be sure that we have the coverage to assist with your network or server requirements.

Cisco Support

The engineers consistently continue to educate and improve their engineer skillsets, investing in infrastructure and renewing specialisations. We have access to a vast pool of Cisco support specialists ranging from CCNA qualified up to CCIE technology specialists who have expertise in areas such as Security, Wireless, Unified Communications and Voice.

CirquIT Ltd are able to offer Cisco support services to our customers. Our support services partner enables us to maintain our specialist capabilities in Cisco support whilst ensuring our customers are safe in the knowledge that they receive support they can trust.

Microsoft Services

CirquIT Ltd work very closely with a Microsoft Gold Partner across three technical areas of competency including Advanced Infrastructure, Information Worker and Networking Infrastructure. Gold partner status represents the highest level of partner competence and the closest working relationship with Microsoft.

Working closely with our support partner, CirquIT Ltd is able to provide working business solutions based on best practice methodologies from IT Infrastructure Library (ITIL), International Organisation for Standardization (ISO) and Microsoft Solutions Framework (MSF). These practices are the backbone of our end to end network solutions from design, development to final implementation and on-going support.

IT Disposal

In a world of increased waste and environmental legislation the disposal and recycling of PC components, IT hardware and all types of redundant computer equipment has put growing pressure on companies to dispose of IT equipment in an environmentally friendly way.

In response to this, CirquIT Ltd have introduced an IT disposal service - a disposal and recycling service designed to remove all of your redundant laptops, monitors, desktops, servers, storage units, telephone systems and all other types of networking equipment. The service ensures that all disposals are done in a safe, secure and environmentally sensitive way.

For more information on our support services please contact us.